Services & Orders

Available Services

For those who are unable to travel to LancasterHistory.org to conduct research themselves, the LancasterHistory.org Research Library and Archives offers a few services online and/or through the mail.

Ready Reference Questions
White Glove Tours (Quilt Turning)
Document Ordering Services


Genealogical Research Request

Currently, LancasterHistory.org has suspended the Genealogical Research service. We apologize for any inconvenience that this may create. We are working to provide a similar service in the near future. Please check back for updates about this service.

Ready Reference Questions

Ready reference questions are those that LancasterHistory.org Research Library staff can do their best to answer quickly using sources on hand. These searches are free of charge, but are very limited in scope.

Do you have a general question about Lancaster County history? Want to know a bit more about the collections at LancasterHistory.org? Email your question to our Research staff. We will respond as soon as possible, between Monday – Saturday, 9:30am – 5pm.

White Glove Tours

See Lancaster County quilts up close with a White Glove Tour. A tour is a private, one hour quilt turning session led by a LancasterHistory.org curator. Typically 7-10 quilts are shown to a group. The talk and presentation given can be tailored to suit the group’s interests as long as there is advanced notification.

A White Glove Tour is $10 per person for a minimum of $100. The suggested group size is 6-15 people. Cost includes admission to the museum exhibition galleries.

To schedule a White Glove Tour, please contact Wendell Zercher at (717) 392-4633, Ext. 128, or by email at wendell.zercher@lancasterhistory.org.


Document Ordering

Please select the type of item you are interested in ordering from LancasterHistory.org. Instructions on how to order and fees are included in the drop-down menu.

Archival & Manuscript Documents - Photocopy Requests

About

LancasterHistory.org's collections database allows patrons to identify specific documents in our collections that will aid in research. With an exact Object ID or website URL, LancasterHistory.org can provide a photocopy or low-resolution color PDF of documents from our Manuscript Groups. To search the Manuscript Group Finding Aids, keyword search LancasterHistory.org’s main website. This can also achieved by clicking the magnifying glass in the top, right corner of your screen. To search just the titles of the Finding Aids, you can also visit their main landing page.

Pricing

The reproduction fee for photocopies or PDFs is $0.50 per page, which includes postage/email. There is a $5.00 service fee for LancasterHistory.org members ($10.00 service fee for non-members) for up to 50 pages. For larger order, there will be a $10.00 fee for each additional 50 pages.

How To Request

When submitting a request, please provide as much citation information as possible, including the Object ID numbers, specific item within Manuscript Group, and the website URL in an email to archives@lancasterhistory.org.

For example: Dr. Elizabeth Bricker Collection, MG-36, Box 1, Folder 1, Insert 1, Letter to Nina Bricker and Opal Bricker answering inquiry of 20 October 1962. Gives history of the Bricker Family. *insert URL*

Requests for information and documents that are not easily identifiable will be referred to LancasterHistory.org's Research Services.

Patrons will be contacted to confirm that the document(s) can be copied or scanned, and to inform of the cost to reproduce the requested documents. Some materials may have copyright restrictions. Only 25% of a manuscript group may be photocopied.

Document Search Request (Items on Microfilm) - Photocopy Request

About

Photocopies can be made for the below documents and years available on microfilm:

  • Deeds: 1729 - 1860s
  • Obituaries: 1798 to Present*
  • Orphan's Court: 1742 - 1867
  • Wills: 1730-1908

*Please note that date of death must be provided if requesting a copy of an obituary. Obituaries are not common before the late 19th century.

Pricing

Photocopy fee is $5.00 for LancasterHistory.org members, $8.00 for non-members, per microfilm document to search, copy, and send it. Not all types of documents may be available for a particular person. LancasterHistory.org does not photocopy Family Files.

How To Request

To order photocopies of any of the above microfilm documents, please download, print, and complete a Document Order Request Form. If you are unable to print or complete the request form, please call the Research Library at (717)392-4633 Ext. 126 or email research@lancasterhistory.org.

 

Historic Photographs - Reproduction Policy & Requests

About

LancasterHistory.org's collections database allows patrons to identify specific photographs in our collections that will aid in research, exhibition, or for personal use. With an exact Object ID or website URL, LancasterHistory.org can provide a digital copy of an image. Eligibility for item scanning is based upon the condition and size of the item. Digital images can be saved in TIFF or JPEG formats with a resolution range between 72 and 1200 dpi. If not format or resolution is specified, images will be saved as JPEGs and scanned at 300 dpi.

Prior to ordering, LancasterHistory.org encourages patrons to view the following documents:

General Photographic Policy & Image Reproduction Fees
Order Form & Condition Agreement for Personal Use of Photographs
Order Form & Permission to Publish Request of Photographs

Pricing

To view the varied fees for photo reproductions, please view our General Photographic Policy & Image Reproduction Fees document.

How To Request

Patrons who are interested in reproductions of photographs from LancasterHistory.org's collections for personal use (i.e., not for publication or public exhibition) should download and submit an Order Form & Condition Agreement for Personal Use of Photographs. Patrons requesting reproductions of photographs from LancasterHistory.org's collections for publication and/or public exhibition in any medium should download and submit an Order Form and Permission to Publish Request of Photographs.

All order forms can be emailed to Marianne Heckles or mailed to her attention at LancasterHistory.org, 230 North President Avenue, Lancaster, PA 17603 along with payment. If you have questions about LancasterHistory.org's photo collections, photo policies, or the ordering process, please do not hesitate to reach out to Marianne via email or by calling (717) 392-4633, Ext. 116.

No use fee is charged for reproductions of public records.

When submitting an order, please provide as much citation information as possible, including the Object ID numbers in your order form.

"Journal of the Lancaster County Historical Society" - Issue & Article Orders

About

LancasterHistory.org's Journal of the Lancaster County Historical Society has been published for over 100 years. While the full text of Journal issues are not available online, patrons can search the library catalog by author, title, subject, or keyword for article citations.

Pricing

The fee for 1- 3 issues or articles is $10. Each additional issue or article is $3, up to three per order.

How To Request

To submit your order, please download, print, and complete a Journal Order Form. Within the form, please provide as much citation information as possible so that Research Staff may locate your specific issue/article. For any questions, please contact the Research Library at (717) 392-4633, Ext. 126, or by email at research@lancasterhistory.org.

Lancaster County Government Documents - Photocopy Requests

About

LancasterHistory.org's collections database allows patrons to identify specific documents in our collections that will aid in research. With an exact Object ID or website URL, LancasterHistory.org can provide a photocopy or low-resolution color PDF of historic county documents. These documents include, but are not limited to:

  • Administrators' accounts
  • Commissioners' Orders for Payment
  • Estate Inventories
  • Indictments
  • Quarter Sessions papers
  • Renunciations

Pricing

There is a minimum fee of $5.00 per reproduction request. Photocopies or PDFs between 1 - 10 pages = $5.00. The fee after the first 10 pages is $0.50 per page. LancasterHistory.org will provide an invoice showing the number of copies and the amount due.

If patrons are unable to identify the specific document(s) needed, there is a $5.00 service fee for LancasterHistory.org staff to research the request.

How To Request

When submitting a request, please provide as much citation information as possible, including the Object ID numbers and the website URL in an email to archives@lancasterhistory.org.

For example: AUG 1898 F225 QS, http://lancasterhistory.pastperfectonline.com/archive/3F7DAF65-2659-4976-8DC2-334988104775

Requests for information and documents that are not easily identifiable will be referred to LancasterHistory.org's Research Services.

Patrons will be contacted to confirm that the document(s) can be copied or scanned, and to inform of the cost to reproduce the requested documents.

Object Photographs - Photo Reproduction Requests

How To Request

To request an image of an object, please email Victoria Pyle, Assistant Curator, with the following information:

  • Object Name
  • Object ID Number
  • Your Full Name and Contact Information

Your request will be responded to with further information and order forms.

Pricing

Object Photo Reproduction Fees

Unsure if we have the document or photograph you are looking for? We encourage you to check out our collections online to see if you can locate the document or photograph. If you are still unable to identify a specific document or photograph needed, there may be a service fee for LancasterHistory.org staff to research your request. Please contact the Research Desk at research@lancasterhistory.org or (717) 392-4633, Ext. 126 for more information.