FAQs

Frequently Asked Questions

We’ve compiled a list of the frequently asked questions along with their accompanying answers. Should you have a question that is not addressed in the various FAQs below, please give us at call at 717-392-4633.

Planning Your Visit

When is LancasterHistory.org, including President James Buchanan's Wheatland, open?

LancasterHistory.org is open Monday - Saturday from 9:30am to 5pm. We are closed Sundays, major holidays, and the first two weeks in January.

Tours of President James Buchanan's Wheatland are available Monday - Saturday, on the hour, from 10am to 3pm. Wheatland is closed Sundays, major holidays, November 13 - 17, and for the first two weeks in January.

Closings due to unforeseen circumstances and inclement weather will be posted as soon as possible on our website, via our phone system, and often through WGAL local news station. We always encourage visitors to be cautious in their travel during inclement weather and be safe.

Where is LancasterHistory.org located?

LancasterHistory.org is located at 230 North President Avenue, Lancaster, PA. An alternate entrance can also be used at 1120 Marietta Avenue, Lancaster, PA.

How can I buy tickets to LancasterHistory.org (which includes President James Buchanan's Wheatland)?

Tickets to LancasterHistory.org (which includes President James Buchanan's Wheatland) are available online. They can also be purchased over the phone by calling 717-392-4633, Monday - Saturday, 9:30am - 5pm.

How much are General Admission tickets?

Admission is $15 for adults (18+), $13 for seniors (65+), $8 for students (11-17), and children 10 and under are free with the purchase of an accompanying adult or senior ticket. Family passes are also available for purchase for $35 and are valid for two adults or seniors plus two students.

Members of LancasterHistory.org are admitted free of charge, except for special programs or events such as Yuletide at Wheatland.

General Admission tickets grant the ticket holder admission to LancasterHistory.org's exhibition galleries and a guided tour of President James Buchanan's Wheatland.

How much is admission to the Research Library?

Admission to the Research Library is $7 for adults (18+), $5 for seniors (65+), and free for both students (11-17) and children 10 and under (accompanied by a paying adult or senior). Family passes may also be purchased for the Research Library for $14 for two adults or seniors plus two students.

Members of LancasterHistory.org are admitted free of charge, except for special programs or events.

If you feel you may be using the Research Library frequently, we encourage patrons to view the benefits of becoming a member of LancasterHistory.org. One such benefit is free admission to the Research Library (among other benefits!).

Are there discounts for Seniors/AAA Members/Military?

LancasterHistory.org does offer a discounted rate of $2 off the adult General Admission ticket price for seniors (65 years or older) and AAA card members. We also do offer complimentary admission to U.S. military veterans and military personnel on Veterans Day or any Federal holiday.

To receive these discounts, we encourage you to call us at 717-392-4633 instead of booking online.

Is LancasterHistory.org, including Wheatland, part of the National Park Service?

No, LancasterHistory.org, including President James Buchanan's Wheatland, is not a part of the National Park Service. Therefore, we do not accept any National Park Service passes or memberships or have any National Park Service cancellation stamps. While President James Buchanan's Wheatland does appear on the National Park Service's listing of presidential homes, it denotes that it is not owned by the Park Service. The National Park Service promotes all presidents homes, whether they are operated by the Park Service or not.

Does LancasterHistory.org participate in the Lancaster County Library's Family Museum Pass Program?

Yes! The Family Museum Pass can be checked out at local Lancaster County libraries, and allows one adult with a library card and three guests to enjoy free admission to LancasterHistory.org. This program and pass is only available to Lancaster County residents with a Lancaster County library card.

Museum Pass Circulation Guidelines:

  • Adult check-out only
  • One week circulation (see both LancasterHistory.org's hours of operation)
  • Reserves allowed from any library including bookmobile
  • Overdue fines: $1.00 per day/up to $5.00 maximum
  • Replacement cost: $7.00 for lost or damaged case
  • Due to the popularity of this service, museum passes are not eligible for renewal.

Conditions of Use:

  • Valid during regular hours of operation for general admission
  • Not valid for Yuletide at Wheatland or other special events. Borrower may want to call ahead.
  • Does not apply to group rates.
  • Designated for a family of up to 4 people, one of which must be a supervising adult.
  • Passes cannot be used for facilitating a group tour (e.g. scouting group, school group, clubs, etc.). Multiple passes may not be used during the same visit. If you are interested in reserving a group tour, please call 717-392-4633 to make a reservation.
  • Pass can only be used once during the one week check out/circulation.
  • Museum pass may not be used for commercial or for-profit purposes.

If you do use the Family Museum Pass to visit LancasterHistory.org, the Lancaster County Library would greatly appreciate if you could fill out a survey about your visit.

Thank you to the Eiserer-Hickey Fund at the Lancaster County Community Foundation for helping to make this program possible!

Does LancasterHistory.org give group tours or student tours?

Yes, we do!

Group tours must have a minimum of 10 or more paying adults and give a minimum of two weeks advanced reservation. Bus drivers and tour leaders receive complimentary admission.

Student groups must have a minimum of 10 or more students and give a minimum of two weeks advanced reservation. We request one adult per 10 students. For every one adult per 10 students receives complimentary admission. Tours can feature special, themed tours, workshops, and educational modules.

To schedule a group or student tour, please contact Stephanie Townrow, Museum Educator, at stephanie.townrow@lancasterhistory.org or by phone at 717-392-4633 ex. 131.

How can I become a member of LancasterHistory.org?

Members of LancasterHistory.org receive exciting benefits that range from free complimentary admission*, member discounts, special subscriptions, and more! Memberships are available for purchase online or over the phone by calling (717) 392-4633.

*Except for special programs and events such as Yuletide at Wheatland

Can I take pictures while I am at LancasterHistory.org?

Still photography is permitted for noncommercial use only at LancasterHistory.org, including President James Buchanan's Wheatland, unless otherwise posted. For the safety of our visitors and collections, the use of tripods, monopods, and selfie sticks is not permitted at any time. Flash photography is not permitted.

Are there benches or other places to rest during my visit?

In LancasterHistory.org's main building, there are multiple chairs where visitors can rest. In President James Buchanan's Wheatland, we encourage guests who may need to rest or sit down ask their guide for a chair. Folding chairs will be provided where asked by guests.

Can I check a coat, bag, or luggage?

LancasterHistory.org offers unsupervised self-check for coats. We do have small, free lockers where guests may lock up any valuables at their own liability. We cannot check any large bags or luggage. Large bags and luggage must remain in your vehicle. Small bags and purses are permitted in the exhibition galleries and in President James Buchanan's Wheatland. No bags are permitted in the Research Library.

Where can I park? Can we travel to LancasterHistory.org with our RV?

LancasterHistory.org has ample parking on-site in a parking lot for no cost. Visitors travelling with larger vehicles such as a RV are welcome, but space may be limited and is not guaranteed. There are two large spaces in the parking lot at the front of the main building along an edge that an RV can safely park in. RVs and other motor vehicles are not permitted to park at LancasterHistory.org overnight.

If you are traveling to Lancaster and are looking for a campground for your RV, Discover Lancaster has helpful information on available campgrounds in the county.

 

Logistics & Accessibility

Building Accessibility

LancasterHistory.org's main entrance is handicapped accessible. The doors open automatically when activated by pushing a large, silver button. Manual wheelchairs are available at no additional cost at the Reception Desk in the main lobby on a first come, first serve basis.

President James Buchanan's Wheatland is accessible via the Wheatland driveway on the far side of the property. Wheelchairs are welcome in Wheatland; however, the size of the interior spaces prevents the use of motorized scooter chairs. The first floor of the mansion is accessible. Due to the historic nature of the building, the second floor of the mansion is accessible only by stair. LancasterHistory.org is happy to provide a guide book for guests to read that contains all the same information on the tour and is accompanied by high quality images of the rooms in the rest of the building. If you would like one of these guide books, please notify the Reception Desk and your tour guide of your need.

If during your tour you need to sit down, please notify your tour guide immediately of your need and a chair will be provided for you in each room you travel to.

If you have any additional questions about the accessibility of either building, please do not hesitate to contact LancasterHistory.org at info@lancasterhistory.org, our Contact Us page, or by calling (717) 392-4633.

Service Animals

Service animals are welcome at LancasterHistory.org, including in President James Buchanan's Wheatland.

Restrooms

LancasterHistory.org's main building has restrooms on both building levels. There are no public restrooms in President James Buchanan's Wheatland.

Support for Hearing Impaired

LancasterHistory.org is currently in the process of creating a new orientation film which will be captioned. The current, 10 minute orientation film is not captioned.

Guide books of President James Buchanan's Wheatland are available. Please notify the Reception Desk and your tour guide if you wish to utilize one of the books on your tour.

Parking

LancasterHistory.org has ample, on-site parking, including handicapped accessible parking spaces.


Local Visitor Centers

Visitors interested in learning more about what there is to do in Lancaster County can visit two local visitor centers:

Discover Lancaster
501 Greenfield Road
Lancaster, PA 17601
Phone: 1-800-723-8824
WEBSITE

Lancaster City Visitor Center
38 Penn Square
Lancaster, PA 17603
Phone: (717) 517-5718
WEBSITE