Frequently Asked Questions
We’ve compiled a list of the frequently asked questions along with their accompanying answers. Should you have a question that is not addressed in the various FAQs below, please give us at call at 717-392-4633.
Planning Your Visit
LancasterHistory.org is open Monday - Saturday from 9:30am to 5pm. We are closed Sundays, major holidays, and the first two weeks in January.
Tours of President James Buchanan's Wheatland are available, on the hour, Monday - Thursday from 10am to 3pm, and Friday - Saturday from 10am - 12pm. (Exception of December 26-28 of 10am - 12pm.) If you wish to visit for a Yuletide at Wheatland performance, please click here. Wheatland is closed Sundays, major holidays, November 13 - 18, and for the first two weeks in January.
Closings due to unforeseen circumstances and inclement weather will be posted as soon as possible on our website, via our phone system, and often through WGAL local news station. We always encourage visitors to be cautious in their travel during inclement weather and be safe.
Standard Tours of Wheatland are available:
- Monday – Thursday: At the top of the hour at 10am, 11am, 12pm, 1pm, 2pm, & 3pm (Exception December 26-28 from 10am - 12pm)
- Friday - Saturday: At the top of the hour at 10am, 11am, & 12pm
Yuletide at Wheatland Performances are available on:
- *starting November 25 - December 30* Friday - Saturday: On the hour at 1pm - 6pm
- December 26 - 28: On the hour at 1pm - 6pm
When and Where to Go for Tours/Performances
Due to increased visitor traffic during the holiday season, we highly recommend those interested in visiting Wheatland purchase tickets in advance. Walk-in space is not guaranteed as many tours/performances do sell out.
Ticket holders should go to LancasterHistory.org's main building (the modern building with the sloped roof) to check in at least 15 minutes prior to their tour entry time. Tours are sent down to the mansion promptly at the top of the hour.
LancasterHistory.org is located at 230 North President Avenue, Lancaster, PA. An alternate entrance can also be used at 1120 Marietta Avenue, Lancaster, PA.
Admission is $17 for adults (14+), $8 for children (6-13), and children 5 and under are free with the purchase of an accompanying adult ticket. Family passes are also available for purchase for $40 and are valid for two adults plus two children ages 6-13.
General Admission tickets grant the ticket holder admission to LancasterHistory.org's exhibition galleries and a guided tour of President James Buchanan's Wheatland. We recommend guests arrive at least 15 minutes prior to their tour entry time for check-in at our main building.
Due to increased visitor traffic during the holiday season, we highly recommend purchasing tickets in advance. Walk-in space is not guaranteed, and tours/performances do often sell out.
Tickets to LancasterHistory.org (which includes President James Buchanan's Wheatland) are available online. They can also be purchased over the phone by calling 717-392-4633, Monday - Saturday, 9:30am - 5pm.
We recommend guests arrive at least 15 minutes prior to their tour entry time for check-in at our main building.
Yuletide at Wheatland is an annual, holiday-themed, performance-based program at President James Buchanan's Wheatland. Each year there is a different theme, commonly centered around the history of Wheatland, its inhabitants, or the time period in which they lived. Visitors witness an hour-long performance and may be asked to participate during the performance through caroling or playing games. Yuletide at Wheatland ticketholders also receive admission to the museum exhibition galleries as well.
Please note: Yuletide at Wheatland is a performance, not a tour. Visitors wishing to take a guided tour of the mansion should pursue our General Admission tickets.
Admission to the Research Library is $7 for adults (18+), $5 for seniors (65+), and free for both students (11-17) and children 10 and under (accompanied by a paying adult or senior). Family passes may also be purchased for the Research Library for $14 for two adults or seniors plus two students.
Members of LancasterHistory.org are admitted free of charge, except for special programs or events.
If you feel you may be using the Research Library frequently, we encourage patrons to view the benefits of becoming a member of LancasterHistory.org. One such benefit is free admission to the Research Library (among other benefits!).
LancasterHistory.org does not offer these discounts during the holiday season.
No, LancasterHistory.org, including President James Buchanan's Wheatland, is not a part of the National Park Service. Therefore, we do not accept any National Park Service passes or memberships or have any National Park Service cancellation stamps. While President James Buchanan's Wheatland does appear on the National Park Service's listing of presidential homes, it denotes that it is not owned by the Park Service. The National Park Service promotes all presidents homes, whether they are operated by the Park Service or not.
Yes! The Family Museum Pass can be checked out at local Lancaster County libraries, and allows one adult with a library card and three guests to enjoy free admission to LancasterHistory.org. This program and pass is only available to Lancaster County residents with a Lancaster County library card.
Note for Using the Pass During the Holidays: Please note that during LancasterHistory.org's Holiday Season (November 20 - December 30, 2017), the Pass may only be used for a General Admission tour of Wheatland. The pass may not be used for a Yuletide at Wheatland performance.
Museum Pass Circulation Guidelines:
- Adult check-out only
- One week circulation (see both LancasterHistory.org's hours of operation)
- Reserves allowed from any library including bookmobile
- Overdue fines: $1.00 per day/up to $5.00 maximum
- Replacement cost: $7.00 for lost or damaged case
- Due to the popularity of this service, museum passes are not eligible for renewal.
Conditions of Use:
- Valid during regular hours of operation for general admission
- Not valid for Yuletide at Wheatland or other special events. Borrower may want to call ahead.
- Does not apply to group rates.
- Designated for a family of up to 4 people, one of which must be a supervising adult.
- Passes cannot be used for facilitating a group tour (e.g. scouting group, school group, clubs, etc.). Multiple passes may not be used during the same visit. If you are interested in reserving a group tour, please call 717-392-4633 to make a reservation.
- Pass can only be used once during the one week check out/circulation.
- Museum pass may not be used for commercial or for-profit purposes.
If you do use the Family Museum Pass to visit LancasterHistory.org, the Lancaster County Library would greatly appreciate if you could fill out a survey about your visit.
Thank you to the Eiserer-Hickey Fund at the Lancaster County Community Foundation for helping to make this program possible!
Yes, we do!
Group tours must have a minimum of 10 or more paying adults and give a minimum of two weeks advanced reservation. Bus drivers and tour leaders receive complimentary admission.
Student groups must have a minimum of 10 or more students and give a minimum of two weeks advanced reservation. We request one adult per 10 students. For every one adult per 10 students receives complimentary admission. Tours can feature special, themed tours, workshops, and educational modules.
To schedule a group or student tour, please contact Stephanie Townrow, Museum Educator, at email@example.com or by phone at 717-392-4633 ex. 131.
Members of LancasterHistory.org receive exciting benefits that range from free complimentary admission*, member discounts, special subscriptions, and more! Memberships are available for purchase online or over the phone by calling (717) 392-4633.
*Except for special programs and events such as Yuletide at Wheatland
Still photography is permitted for noncommercial use only at LancasterHistory.org, including President James Buchanan's Wheatland, unless otherwise posted. For the safety of our visitors and collections, the use of tripods, monopods, and selfie sticks is not permitted at any time. Flash photography is not permitted.
In LancasterHistory.org's main building, there are multiple chairs where visitors can rest. In President James Buchanan's Wheatland, we encourage guests who may need to rest or sit down ask their guide for a chair. Folding chairs will be provided where asked by guests.
LancasterHistory.org offers unsupervised self-check for coats. We do have small, free lockers where guests may lock up any valuables at their own liability. We cannot check any large bags or luggage. Large bags and luggage must remain in your vehicle. Small bags and purses are permitted in the exhibition galleries and in President James Buchanan's Wheatland. No bags are permitted in the Research Library.
LancasterHistory.org has ample parking on-site in a parking lot for no cost. Visitors travelling with larger vehicles such as a RV are welcome, but space may be limited and is not guaranteed. There are two large spaces in the parking lot at the front of the main building along an edge that an RV can safely park in. RVs and other motor vehicles are not permitted to park at LancasterHistory.org overnight.
If you are traveling to Lancaster and are looking for a campground for your RV, Discover Lancaster has helpful information on available campgrounds in the county.
Logistics & Accessibility
LancasterHistory.org's main entrance is handicapped accessible. The doors open automatically when activated by pushing a large, silver button. Manual wheelchairs are available at no additional cost at the Reception Desk in the main lobby on a first come, first serve basis.
President James Buchanan's Wheatland is accessible via the Wheatland driveway on the far side of the property. Wheelchairs are welcome in Wheatland; however, the size of the interior spaces prevents the use of motorized scooter chairs. The first floor of the mansion is accessible. Due to the historic nature of the building, the second floor of the mansion is accessible only by stair. LancasterHistory.org is happy to provide a guide book for guests to read that contains all the same information on the tour and is accompanied by high quality images of the rooms in the rest of the building. If you would like one of these guide books, please notify the Reception Desk and your tour guide of your need.
If during your tour you need to sit down, please notify your tour guide immediately of your need and a chair will be provided for you in each room you travel to.
If you have any additional questions about the accessibility of either building, please do not hesitate to contact LancasterHistory.org at firstname.lastname@example.org, our Contact Us page, or by calling (717) 392-4633.
Service animals are welcome at LancasterHistory.org, including in President James Buchanan's Wheatland.
LancasterHistory.org's main building has restrooms on both building levels. There are no public restrooms in President James Buchanan's Wheatland.
LancasterHistory.org is currently in the process of creating a new orientation film which will be captioned. The current, 10 minute orientation film is not captioned.
Guide books of President James Buchanan's Wheatland are available. Please notify the Reception Desk and your tour guide if you wish to utilize one of the books on your tour.
LancasterHistory.org has ample, on-site parking, including handicapped accessible parking spaces.
Local Visitor Centers
Visitors interested in learning more about what there is to do in Lancaster County can visit two local visitor centers:
501 Greenfield Road
Lancaster, PA 17601
Lancaster City Visitor Center
38 Penn Square
Lancaster, PA 17603
Phone: (717) 517-5718